Privacy Policy.

Last updated: 7 October 2026

Crew Circle Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal data when you interact with our agency or visit our website.

Company registration number: 11456789 (England & Wales).
Registered office: 7 Old Bristol Road, Nailsworth, Stroud GL6 0LJ, England.

1. Information we collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, company or production details.
• Booking information: details of roles, dates, locations, and requirements you share with us.
• Crew information: where you are applying to join our crew book — CV, references, right-to-work documentation, and relevant certifications.
• Technical information: IP address, browser type, device information, and cookies.
• Financial information: where applicable, for the purposes of invoicing clients and paying crew.

2. How we use your information

We use your information to:

• Respond to your enquiries and booking requests.
• Match and place crew with the appropriate roles.
• Manage the working relationship between clients and crew.
• Process payments and invoicing.
• Comply with legal, regulatory, and accounting obligations.
• Send relevant updates to crew members and clients (only where you have opted in).

3. Legal basis for processing

We process personal data under UK GDPR on the following bases: (a) performance of a contract with you; (b) our legitimate business interests, including matching and placing crew; (c) compliance with legal obligations such as right-to-work and tax; and (d) consent, where required.

4. Confidentiality

Both client and crew information is treated in strict confidence. We do not disclose details of a client booking to anyone outside of the placement without prior agreement, and we do not disclose crew details beyond what is necessary to confirm a booking.

5. Sharing your information

We do not sell personal data. We may share information with:

• Clients, where necessary to confirm a crew placement, and crew members, where necessary to brief them on a booking.
• Trusted suppliers and processors working on our behalf, under written agreements.
• Accountants, insurers, and professional advisers where required.
• Regulatory or legal authorities where we are obliged to do so.

6. Data security

We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Access to personal data is limited to those who require it to carry out their duties.

7. Data retention

We retain personal data only as long as necessary for the purposes described above, or for the periods required by law — for example, statutory record-keeping obligations relating to tax, employment, and right-to-work checks.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data in certain circumstances.
• Object to or restrict processing.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve your browsing experience and to understand how the site is used. You can manage or disable cookies through your browser settings.

10. Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

12. Contact us

If you have any questions about this policy or how we handle your data, please contact us at work@crewcircleltd.uk or by post to the registered office address above.